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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeff Webb

Jeff Webb

November 1, 2024

5  out of  5
rating by Jeff Webb
"I did some shopping around and they were 1/2 as much for the same coverage!! Great customer service and very knowledgeable!! I highly recommend them!!"
We responded:
"Jeff thank you for your review!! We are grateful for your insurance business!!"
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Jackie Hjelm

September 14, 2024

5  out of  5
rating by Jackie Hjelm
"After many years with another insurance agency - we looked for another agency that could help us reduce costs without reducing coverage. We worked with Melissa at the Tollefson agency in Lake Hallie to increase our home and auto coverage and save $100/month! It was a delight working with Melissa. All our questions answered and we now feel very relieved we made a very good choice w State Farm."
We responded:
"Jackie we are so happy we could connect and earn your business!! Thank you!!"
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Robert Sebesta

September 13, 2024

5  out of  5
rating by Robert Sebesta
"They were very courteous and patient. Also their knowledge is exceptional"
We responded:
"Thank you Robert we are so happy to have your business!!"
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Kevin Bottlemy

September 6, 2024

5  out of  5
rating by Kevin Bottlemy
"I was very satisfied with the questions I asked and answers that were giving highly recommended thank you very much for all the help"
We responded:
"Thank you for your 5 star review Kevin!!"
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Renee Dauphin

August 6, 2024

5  out of  5
rating by Renee Dauphin
"Saved me money and made everything simple on the phone."
We responded:
"Thank you for the review and business!"
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Victoria Watton

July 31, 2024

5  out of  5
rating by Victoria Watton
"It's always a pleasure working with Austin and Melissa! They are always there to answer any questions and concerns I may have regarding my policies."
We responded:
"Thank you for your review! it is a pleasure to serve you!!"
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Roxy Austin

June 27, 2024

5  out of  5
rating by Roxy Austin
"Melissa was very nice and answered all my questions. Their rates were lower than my present insurance company. Thank you!!"
We responded:
"Thanks for the review! We are happy to have you! "
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Vanessa Nicpon

June 26, 2024

5  out of  5
rating by Vanessa Nicpon
"Best customer service and experience all around. Melissa was able to send me a quote in five minutes after contacting her. The next day she was able to set up a policy that fit my needs. She went through step by step each part of the process and was able to save me a ton of money! Thank you so much for your hard work!"
We responded:
"Thank you so much for your review and business!! Melissa is a great member of our team!!"
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Lynn Greene

April 12, 2024

5  out of  5
rating by Lynn Greene
"So happy they were able to find the best plan for my needs! Very informative and so easy to work with!"
We responded:
"Thank you Lynn, we are so grateful to have your business!"
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Steven Brown

March 20, 2024

5  out of  5
rating by Steven Brown
"Great people here! Appreciate the great communication, and easy interaction with Melissa,and Austin. The steer clear app I think is a great thing for my son,or anyone. Definitely will improve your driving habits for the better! We all know there are some driver's that could use a little help... Drive safe everyone!"
We responded:
"Thank you for your review Steven! We appreciate you and your business!!"
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Breanna Marty

March 13, 2024

5  out of  5
rating by Breanna Marty
"Super helpful and knowledgeable! Will forever be with State Farm!"
We responded:
"Thank you Breanna! We are grateful to have you!"
Profile photo of Donna Ruth Anderson-Fritz

Donna Ruth Anderson-Fritz

March 6, 2024

5  out of  5
rating by Donna Ruth Anderson-Fritz
"Sarah is awesome to work with; it has been a long since I found exceptional customer service like I have with State Farm."
We responded:
"Donna thank you so much for your review! Sarah is indeed valued at our agency. "
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Ted Severson

January 2, 2024

5  out of  5
rating by Ted Severson
"Got all of my insurance from state farm very well priced"
We responded:
"Thank you Ted , we appreciate you!!"
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Samantha Semanko

June 20, 2023

5  out of  5
rating by Samantha Semanko
"Austin was knowledgeable and answered all of my questions. He gave suggestions for coverage but without pressure!"
We responded:
"Samantha thank you so much! We are grateful to be a resource for you. "
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Hannah Warner

June 13, 2023

5  out of  5
rating by Hannah Warner
"The staff here are exceptional! They did a great job offering me the right coverage and their rates are more than fair! Much better insurance policies than Progressive. Sarah and Austin are very personable, and they will happily take the time to answer all of your questions. Most importantly - they really strive to make you feel like a happy and valued customer. My S/O has been with them for over a decade and says that they have been more than fair to him over the years."
We responded:
"Thank you Hannah! We really appreciate you insuring your auto with us! You are indeed a valued customer. "
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Kris B

June 9, 2023

5  out of  5
rating by Kris B
"Great service!!"
We responded:
"Thank you for your review! We are grateful to be your insurance agency!"
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Heather O.

May 1, 2023

5  out of  5
rating by Heather O.
"Very friendly. Answered all my questions and more. Is able to do video calls when in person wouldn't work. Great to work with. Would highly recommend!!"
We responded:
"Thank you Heather! We are so grateful for your business!"
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Lfp

March 28, 2023

5  out of  5
rating by Lfp
"Very friendly knowledgeable staff and a savings on car insurance"
We responded:
"Thank you for sharing Loren, we appreciate your insurance business!! "
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Lexi Chapman

March 27, 2023

5  out of  5
rating by Lexi Chapman
"Sarah is very nice and professional! Highly recommend!"
We responded:
"Thank you for sharing Lexi!! "
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Dawn Burkhardt

March 27, 2023

5  out of  5
rating by Dawn Burkhardt
"Thank you soo much for great service!! Oh and great pricing!!"
We responded:
"Thank you Dawn! "
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Maryann Freid

March 16, 2023

5  out of  5
rating by Maryann Freid
"Austin is a great insurance guy! He provides great information and services without pressure! He is personable, easy to talk to and don’t make adulting awkward! I would recommend him."
We responded:
"Wow! Thank you for sharing your experience! I also appreciate your business!"
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Nicole Davis

March 10, 2023

5  out of  5
rating by Nicole Davis
"Sarah was very informative and helping switching my vehicle insurance."
We responded:
"Thank you for your review Nicole! We appreciate you having your auto insurance with us!!"
Profile photo of Richard Maloney

Richard Maloney

March 9, 2023

5  out of  5
rating by Richard Maloney
"Very friendly and professional!"
We responded:
"Thank your for your review and trusting us with your insurance needs!!"
Profile photo of Kayla Sargent

Kayla Sargent

February 23, 2023

5  out of  5
rating by Kayla Sargent
"They made it super easy to switch from my other insurance agency!"
We responded:
"Thank you for your review as well as the opportunity to service your insurance needs!!"
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Kyle

February 20, 2023

5  out of  5
rating by Kyle
"Always very nice and easy to deal with. Would highly recommend if your looking for insurance."
We responded:
"Kyle thank you for your review and business here at Austin Tollefson- State Farm Agency ."