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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marc Schroeder

September 3, 2026

1  out of  5
rating by Marc Schroeder
"Never showed interest in State Farm, yet somehow they got my information and added me to their marketing list without my consent. I get junk mail multiple times a week from them and there is no way to stop it."
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Falls Coating LLC (Falls Coating LLC)

August 26, 2026

5  out of  5
rating by Falls Coating LLC (Falls Coating LLC)
"Austin Tollefson and his team are very knowledgeable and professional."
We responded:
"Five stars — thank you so much! We’re so glad you chose our Chippewa Falls office for your insurance needs. "
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Karen Wilder

August 21, 2026

5  out of  5
rating by Karen Wilder
"Austin was very informative and patient! Great Customer Service!"
We responded:
"Thank you Karen! I appreciate the opportunity to work with you. "
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Dylan Zettel

August 19, 2026

5  out of  5
rating by Dylan Zettel
"Very helpful and a million times better than progressive!"
We responded:
"Thank you, Dylan! We’re honored to serve the Chippewa Falls community and so appreciative of your 5-star rating!"
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John Pavel

August 17, 2026

5  out of  5
rating by John Pavel
"Austin Tollefson has been my State Farm Agent for awhile now and My Wife and I regard him as one of the best State Farm Agents we have ever had and we considered all of our agents very good!
Austin knows his insurance and helped us with some hard questions. I would definitely recommend him and his crew to anyone!"
We responded:
"Thank you for sharing your review John! We sure do appreciate your business here. "
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Sally Korger

August 8, 2026

5  out of  5
rating by Sally Korger
"Answered all our questions. Knowledgeable, professional, friendly."
We responded:
"Thank you for your review! Your business is greatly appreciated. "
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Mark Poppe

August 4, 2026

5  out of  5
rating by Mark Poppe
"Very professional"
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. "
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Karen LaPine

July 30, 2026

5  out of  5
rating by Karen LaPine
"Sarah was very easy to talk to and she answered any and all questions I had."
We responded:
"Thank you for your Review Karen!!"
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Andrew Benson

June 22, 2026

5  out of  5
rating by Andrew Benson
"Austin has been so great to work with. His communication is spot on and it is clear he puts his clients first! 10/10 would recommend!"
We responded:
"Thank you for your review Andrew!!! Yes, customer needs do and always will come first here. "
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Victoria Jorsch

June 2, 2026

5  out of  5
rating by Victoria Jorsch
"I've been a policy holder with State Farm since I learned how to drive, and have been with Austin Tollefson for 7 years. They have always been great to work with, I have never had a single issue, and they always have an answer for every question. I highly recommend!"
We responded:
"Thank your for your review and business Victoria!!"
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zach dawson

May 8, 2026

5  out of  5
rating by zach dawson
"Austion tollesofson state farm is a place that i can trust when it comes to insurance. They treat me like a person not just a money maker"
We responded:
"Thank you for being a valued part of the Chippewa Falls State Farm community. We love serving customers like you!

Austin Tollefson - State Farm Insurance Agent"
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Deidre Haugland

May 8, 2026

5  out of  5
rating by Deidre Haugland
"Melissa was VERY helpful in answering my questions and getting and sending the info I needed to update my insurance files."
We responded:
"Amazing! Thank you for the kind words. We appreciate your trust in our State Farm team and look forward to continuing to serve you here in Chippewa Falls.

Austin Tollefson - State Farm Insurance Agent"
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Louise Kennedy

May 4, 2026

5  out of  5
rating by Louise Kennedy
"Awesome"
We responded:
"Thanks for the 5 stars and being part of our Chippewa Falls community! We always love hearing from you, please let us know whenever we can help.

Austin Tollefson - State Farm Insurance Agent"
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Alex Bruni

May 2, 2026

5  out of  5
rating by Alex Bruni
"Sarah Cooley was awesome!
She helped me cut my insurance bill in half, in a friendly and receptive manner.

It's important to note the time taken, was well balanced. As in, she conversed with me, but did the quoting, all in the time of my break."
We responded:
"Thank you for highlighting our service! We’re proud to help our Chippewa Falls neighbors find peace of mind.

Austin Tollefson - State Farm Insurance Agent"
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Josh Longmire

April 17, 2026

5  out of  5
rating by Josh Longmire
"I love working with Austin, he’s always very clear with how things are and is very personable. He’s always trying to help out to find the best rates and what works best for me and my family."
We responded:
"Thanks for the 5-star shout-out! We’re glad you found value in working with us for your insurance. We look forward to continuing to serve you here in Chippewa Falls.

Austin Tollefson - State Farm Insurance Agent"
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Casey

April 11, 2026

5  out of  5
rating by Casey
"Sarah was super helpful and friendly helping me set up my auto and renters insurance. Definetly 5 stars"
We responded:
"Thank you so much! We’re happy to see your review and thrilled you had a good experience with our Chippewa Falls State Farm office. Thank you for trusting us with your insurance."
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Jessica Rasmussen

March 30, 2026

5  out of  5
rating by Jessica Rasmussen
"Austin was great when through everything and explained it well."
We responded:
"Thank you for your review and business!! It is always a pleasure to go over your coverages and make sure you have the protection you need. "
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Jordan Berry

March 24, 2026

5  out of  5
rating by Jordan Berry
"I recently bought a new car.. I was unsure was insurance was going to be like, but I knew it would be higher for me. After getting some not so favorable rates from other local insurers, I decided to google State Farm. It brought up Austin’s office as the closest. I decided to give him a call and in under 20 minutes he had me fully insured to drive my new car. Not only that, but he also saved me even more money by bundling it with renters insurance. I hung up the phone relieved knowing that Austin had it all under control. He got me my best rate yet. But he wasn’t done there. He then called me to setup an in person meeting to further discuss the coverages I was getting and helped me understand everything and answered any questions I had. After the meeting I felt like I definitely chose the right guy. Look nowhere else folks, call Austin to get the best customer service. 10/10. Thanks man!"
We responded:
"Thank you for your review Jordan!! I am grateful to have your business here! "
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Cole Pyka

March 23, 2026

5  out of  5
rating by Cole Pyka
"I got a quote on my side by side that was a substantially great deal compared to what I was paying through another company. Would recommend!!"
We responded:
"Thanks for your review Cole!! "
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Rob Carter

February 14, 2026

5  out of  5
rating by Rob Carter
"It was quick and painless ! I told them what I wanted and they gave it to me, at an unbeatable price, in a 15 minute visit. No haggling, no feeling I I being pressed for more. They listen, and get you what you need and want. Check them out, even if your already a state farm client."
We responded:
"Thanks for stopping in Rob! We appreciate your business! "
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DLRKP Homestead

January 14, 2026

5  out of  5
rating by DLRKP Homestead
"I had an appointment with Austin about my home and auto insurance and he did a great job explaining everything in detail."
We responded:
"Thank you for your review , always a pleasure to go over your coverages with you!"
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Dawn Schubert

December 18, 2025

5  out of  5
rating by Dawn Schubert
"Appointment with Austin went excellent! Easy to understand and made the changes needed. Emailed him later in day for a quote for a new car. Called back after purchasing car talked to Melissa and she made the next change and sent me new temp cards for our new car."
We responded:
"Thank you for your review Dawn!! Its a pleasure working with you and your insurance needs! "
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Joe Grell

December 9, 2025

5  out of  5
rating by Joe Grell
"Sarah is a wonderful agent and very pleasant person. We are very happy that she is our agent."
We responded:
"Thank you for your review Joe!! Sarah is a very valued member of our team!! "
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Robbyn McGary

December 9, 2025

5  out of  5
rating by Robbyn McGary
"Austin and team are outstanding! Always quick to respond and assist. I also want to note Austin suggested the Drive Safe option for us and we installed it in my 20 year old daughters car shortly after she started driving a few years ago. We forgot all about it until recently she was in an accident, within seconds of the accident I was notified by State Farm of the accident. I pay for another app just to have this service and was never notified by that app service of the accident. I’m so grateful for State Farm and the Drive Safe feature, not only does it keep us informed, it saves us money too!"
We responded:
"I am so grateful your daughter is ok. As we spoke, vehicles can be fixed/ replaced. Thank you for your review and your insurance business!"
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Brett Barnett

December 8, 2025

5  out of  5
rating by Brett Barnett
"Great company major savings, and more coverage!! Well worth a call! They are are so nice to talk to and really will have your interest at heart. Can't speak highly enough of them."
We responded:
"Thank you for your review Brett! We look forward to serving your insurance needs!! Thank you for your business. "